2026-11-11
On November 11, BYD officially responded to reports from netizens regarding the wheel mismatch on the Tang EV, stating that specialized testing showed the affected vehicles do not have compromised handling and pose no safety risks while driving.
2026-11-10
On November 10, a Luxeed V9 owner posted that their new car, purchased for approximately 500,000 yuan, was involved in two accidents within one month: the intelligent driving system hit a width-limiting stone bollard, and the brakes failed while the steering wheel malfunctioned in an underground garage, causing the car to hit a wall. Huawei explained it as ground slippage and negotiated compensation in the form of maintenance, but the owner rejected this, demanding evidence.
2026-11-10
On November 10, a netizen posted that they had a dispute with a JD.com courier in the Dalian Development Zone. Six months later, during the Qingming Festival, they received funeral items ordered and sent by the courier. After reporting it to the police, the courier continued to send threatening text messages. JD.com customer service asked for understanding, citing the courier's family difficulties, and the courier was only suspended for training and continued to deliver packages.
2026-11-09
On November 9, a Xiaomi SU7 owner in Meizhou, Guangdong, reported a sudden loss of power while driving in a highway tunnel. After the video was posted, it was quickly set to 'private' by the platform on the grounds that it was 'unsuitable for display,' leading netizens to suspect pressure from the car manufacturer.
2026-11-08
On November 8, a netizen posted on Xiaohongshu (RedNote) that a 'Ling Shi You Ming' store had posted a sign stating 'Priority checkout for cigarette buyers.' The sign was alleged to violate the tobacco advertising ban under the Advertising Law. The netizen has filed a complaint with 12315. The 12315 hotline stated that the store is legally permitted to sell cigarettes if they have the proper licenses, but could not immediately determine if the sign itself is reasonable.
2026-11-08
On November 8, a disabled resident in Jinjiang, Quanzhou, Fujian Province posted videos for several consecutive days stating that they could not cook because the gas company refused to deliver gas, forcing them to eat instant noodles for days in protest. Complaints have not received an effective response to date.
2026-11-08
On November 8, a Shanghai netizen posted that a delivery rider was promoting the platform's annual membership card while delivering goods, promising a carton of eggs as a gift. After signing up for the card, the customer learned that the rider had paid for the eggs out of their own pocket to avoid being fined by the platform for failing to meet KPIs.
2026-11-06
Huanle Aijia, a supermarket chain in Zhumadian, Henan, failed to honor its previously promised payment plan. When a large number of cardholders gathered to defend their rights, they were met with a heavy presence of police and SWAT police for stability maintenance, and many were taken away.
2026-11-06
On November 6, because the promised payment plan was not fulfilled, a large number of cardholders gathered in front of Huanle Aijia to protest, accusing Chairman Wang Haizhou of "not keeping his word" and shouting "refund the money." A large number of police gathered at the scene to maintain stability.
2026-11-06
On November 6, a vlogger in Beijing was charged a default fee of 340 yuan by an inspection station while registering an electric motorcycle. After discovering that the normal cost is only a few dozen yuan, the vlogger returned to question the charge. Staff claimed 280 yuan was a "comprehensive service fee," but refunded the 280 yuan via WeChat on the spot after the vlogger threatened to call 12315 to report them.
2026-11-05
On November 5, Huanle Aijia released a "Report on the Latest Progress," stating that the situation had exceeded expectations and that it would abandon voluntary negotiation for repayment, opting instead to apply to the court for restructuring.
2026-11
After victims established a main group and three Beijing-based rights defense groups to report the case to the police, police entered the group chats, called the group owners and members to demand the dissolution of the groups, and summoned some of the activists for questioning.
2026-10-29
Readers pointed out that the cover and inner pages of the 'South China Sea Marine Life Popular Science Series' published by China Agriculture Press featured illustrations of 'two-headed shrimp.' The publisher stated it is notifying all platforms to remove and recall the books in question. The book had previously been recommended by the Ministry of Agriculture and Rural Affairs for the 2026 National Excellent Popular Science Book list.
2026-10-22
On October 22, an AITO owner in Sichuan posted a video on Douyin saying that in May this year his vehicle caught fire while driving without any collision, with flames shooting out from the passenger-side center console. The inspection report attributed the fire to "an aromatherapy bottle refracting sunlight." The owner asked in helplessness, and netizens sarcastically commented in the danmaku: "malicious fire."
2026-10-21
On October 21, a Douyin blogger with 550,000 followers posted a video saying that the Huawei smartwatch they purchased did not support standalone video calls, so they applied for a refund and returned it within less than 10 seconds of receiving it; the merchant refused the 960 yuan refund citing a scratched screen and sent the item back, and their earlier complaint video was taken down.
2026-10-20
On October 20, the person involved in the "lymph meat" incident at the canteen of Guangdong Jinmai Group posted that after more than a month of rights defense, they had received the company's decision to terminate the canteen contractor's contract, expressed satisfaction with the result, and received likes and support from many netizens.
2026-10-20
On October 20, the Qiligou Liquefied Gas Station in Zhuxi County, Shiyan City, Hubei Province no longer allowed residents to fill their own gas cylinders, instead requiring unified delivery and charging an additional service fee. Many villagers gathered in front of the gas station to express their dissatisfaction, questioning that they were being forced to buy. After the incident came to light, it drew support from netizens.
2026-10-19
On October 19, in front of the "Yuyi Decoration" store on Panlu, Zhanqian District, Yingkou, Liaoning, multiple homeowners drove their cars to block the entrance in rights defense, hanging a banner reading "Multiple Payments Made, No Work Done — Cheating Ordinary People Out of Their Hard-Earned Money."
2026-10-19
On the evening of October 19, YTO Express issued an apology, denying claims such as that inquiries result in penalties, saying that its outlet had relayed incorrect information, leading the courier to mistakenly believe he faced a fine; it said only one work-order overtime assessment of 20 yuan was generated, and that the courier involved had been transferred out of his original service area.
2026-10-19
On October 19, a netizen claiming to be the actual driver of an AITO M9 posted on Autohome saying that while traveling with his young daughter in late August, the vehicle lost power twice in a single day, with one instance leaving it stopped in a highway traffic lane until traffic police handled it; after mediation through the 12315 hotline he still failed to obtain the backend driving logs, and the SD card footage from the two periods of power loss is missing, so he is demanding a written report based on real data.
2026-10-19
According to Xinnwang reports on October 19, Mr. Wang from Yantai reported that his mother, in her seventies, has been charged for a Huawei video membership since December 2022. The charges were 12 yuan for the first month and 29 yuan per month thereafter, totaling over 1,000 yuan. The elderly woman neither used nor activated the service. The family demanded a full refund; customer service increased the offer from a 1-month refund to 24 months, refusing to refund earlier charges due to the time elapsed. Huawei stated they would arrange for verification and a response.
2026-10-17
On October 17, a netizen in Changchun, Jilin, posted a video claiming that the Xintiandi Huawei service center had ruined his phone screen so it could no longer display. Unable to contact anyone to settle the account, he brought a number of workers wearing orange reflective vests into the store to sit down and demand an explanation, sparking heated discussion among netizens.
2026-10-12
On October 12, car owner Xia Hao posted again, stating that during the civil lawsuit against Huawei, he discovered that key surveillance video had been swapped and is preparing to file further administrative litigation.
2026-10-12
On October 12, according to Cover News, an aquarium hobbyist in Shandong said that a power outage caused by a Wolde smart power strip killed all the marine fish in the tank, with losses exceeding 20,000 yuan. Customer service was only willing to send a replacement socket, saying "if you don't accept it, go sue."
2026-10-11
Recently on Chinese social media, middle-aged unemployed people have issued a call urging everyone to boycott the products of companies that refuse to hire job seekers over the age of 35, as a counterattack against age discrimination in corporate recruitment.
2026-10-11
On October 11, Stelato customer service stated that once users who have ordered a car enter the lock-in period, the deposit cannot be refunded; Stelato had previously promised free upgrades for users who have taken delivery, but as of that day the specific plan had still not been determined.
2026-10-10
According to a report by The Paper, candidates taking the IELTS exam in multiple regions of China on October 10 were suddenly halted mid-test. Customer service at the British Council said it had received a short-notice instruction that IELTS test sites nationwide would cancel exams on October 10 and 11 due to technical reasons. Starting from October 11, candidates have been receiving refunds of their exam fees one after another. Lawyers say the organizers may have constituted a breach of contract.
2026-10-10
On October 10, the woman posted a follow-up video releasing the recording of Hello's customer service, in which the agent said the order was ruled the merchant's responsibility; she subsequently recovered 800 yuan and questioned why ordinary tourists can only end up paying for nothing.
2026-10-09
On October 9, staff at a police station in Pingtan, Fujian told media that even if a property is rented out in its entirety, the living room still counts as a public area and the landlord may install cameras, so no case was filed; the room fee has been refunded, and Ms. Guo is preparing to sue the business.
2026-10-09
On October 9, a woman posted a video saying she rented a Tesla in Dali through the Hello app and purchased the "full compensation for scratches" add-on, but when returning the car the rental shop demanded 4,200 yuan over a scratch. She and her mother were blocked for about two hours, and even after police mediation they still paid 800 yuan before being allowed to leave.
2026-10-09
On October 9, Ms. Liu, seven months pregnant in Hangzhou, called customer service at the request of a YTO Express courier to cancel a shipping order. About 5 minutes later, the other party came to her door to question her about why she had complained; the courier said he would be fined 400 yuan. Ms. Liu called the police and sought medical treatment that night, where she was diagnosed with a threatened miscarriage.
2026-10-08
On October 8, a prospective car owner posted screenshots of a chat with a salesperson on Xiaohongshu, saying that after watching the brake pedal bracket fracture test, they no longer wanted the deposit or the car; the salesperson said that if the test was a deliberate smear, it could not serve as grounds for returning the car, and the final cancellation result remains unclear.
2026-10-07
Recently, domestic brand Wolda's smart power strip for aquariums is suspected of becoming unusable due to a power outage after its backend was hacked. Multiple fish-keeping enthusiasts posted complaints; one user said all their ornamental fish died, customer service said it needs to be mailed back for repair, while another user restored power after pressing the controller button.
2026-10-01
Recently, a netizen found a hair in their ice cream while dining at the Italian gelato shop Venchi in Shanghai's IAPM mall. The merchant agreed to a refund and paid a settlement of 1000 yuan, on the condition that a confidentiality agreement be signed; if the information is disclosed, the consumer must compensate the merchant 1 million yuan.
2026-09-30
A Singaporean couple joined a six-day, five-night group tour of Guizhou on September 8. On the final day of the itinerary, the tour guide took them to a jade shopping venue, where they spent 37,240 yuan on about 16 pieces of jade jewelry. One of the items, a Buddha amulet accompanied by an appraisal certificate listing it as "ink jade," was found to be serpentine when tested by the Nanyang Gemological Institute after they returned home. The couple's daughter said her mother called twice during the shopping trip to ask for money, a total of 6,500 Singapore dollars, and appeared helpless.
2026-09-29
The fiscal interest subsidy policy was officially announced on September 29 and went into effect at the start of the National Day holiday; combined with developer discounts, it drove up new home transaction volumes in some key cities.
2026-09-29
On September 29, a netizen posted a video saying that their family's China Mobile account was charged overage data fees of 480.89 yuan, 540 yuan and 150 yuan in July, August and September respectively, totaling over 1,200 yuan. Customer service only agreed to refund half; the blogger has filed a formal appeal demanding a full refund, and the video has drawn widespread support from netizens.
2026-09-28
A Chengdu woman says she spent over 100,000 yuan at Tiffany on diamond jewelry; the salesperson gave the promised mooncakes to someone else, offering only about 20 yuan of loose peach cookies as compensation, which she refused. After she posted about it, the brand demanded post deletion; after she refused, her Xiaohongshu account was restricted from logging in and the original post was deleted.
2026-09-28
On September 28, a parent posted on Xiaohongshu claiming that after their child consumed Hema's MSC-certified Antarctic Silver Cod children's meals for about 8 months, tests revealed elevated blood mercury levels. After reporting this to the merchant, the supplier replied that the testing was qualified and claimed that 'children's meals' was merely a description of the product form. The parent also encountered other children with suspected elevated blood mercury levels at the hospital.
2026-09-14
On September 14, families of multiple victims in Lishui, Zhejiang, held portraits of the deceased and went to the headquarters of Lishui Public Transport Group Co., Ltd. to conduct rights defense. The family members stated that their father was killed after being struck by a bus while performing road work. Nearly three months after the incident, the bus company has yet to provide a clear response, prompting the family to visit the company to demand accountability.
2026-09-18
In September 2026, Huawei and Seres suddenly cut ties with the AITO brand. AITO owners worry about their in-car systems, build quality, and a sharp drop in used-car value; used-car dealers have suspended taking in AITO models, triggering a series of disputes including after-sales rights defense.
2026-09-18
An AITO owner says staff snatched his phone and deleted album photos while he was filming the battery at an after-sales service center; another owner questions the after-sales center for forcibly denying warranty coverage on the grounds that the screen was deliberately punctured, and got no result after demanding to see evidence of deliberate puncture marks.
2026-09-18
Li Auto L8 first-batch owners displayed a banner at the Li Auto delivery center in the Zhengzhou Economic and Technological Development Zone to defend their rights.
2026-09-14
On September 14, customers at the Huanle Aijia Supermarket in Zhumadian, Henan, protested over restrictions on the use of stored-value cards. Chairman Wang Haizhou appeared on-site, promising that the company's assets were sufficient to cover its debts and pledging to announce a solution by November 6.
2026-09-13
On September 13, a netizen in Chongqing posted that they discovered a hard glass-encapsulated foreign object containing the IDs of 15 pet chips in takeout zhajiang noodles. After failing to contact the vendor, the netizen has lodged complaints through the food delivery platform and 12315, and the market regulatory authorities are now intervening to investigate.
2026-09-14
On September 14, Wang Haizhou, Chairman of Huanle Aijia, appeared on-site and wrote a letter of guarantee, stating that the company's assets far exceed its debts and promising to release a repayment plan by November 6.
2026-09-12
On September 12, Liu Anjun went to the Beijing Guangnei Police Station and other departments to demand clarification on Sun Meihua's suspected abandonment, trafficking, and purchase of persons, and was told that the case was still ongoing and that information was kept confidential from non-direct family members.
2026-09-03
On September 3, 2026, an AITO car owner posted a video revealing that while filming the old battery during a faulty power battery replacement at a 4S dealership, after-sales staff snatched his phone twice and forcibly unlocked his photo album to delete the photos.
2026-08-26
Liu Xiang posted on Weibo asking netizens for help, saying the Shanghai Sports Bureau required him to choose between a "buyout of his years of service" and "becoming a coach," and questioning why the placement issue had been delayed for ten years. The Shanghai Sports Bureau responded that it would arrange proper placement.
2026-08-26
On August 26, 2026, a motorcycle owner in Shanghai posted a video reporting that he encountered layer upon layer of obstacles and deliberate difficulties while handling compulsory traffic insurance at the People's Insurance Company of China; the insurance company was accused of de facto refusing to sell compulsory motorcycle insurance because profits are thin.
2026-08-25
On August 25, 2026, media reported that smart door locks used in an apartment in Xiaoshan, Hangzhou, would continuously display commercial advertisements before tenants could unlock the door, and would lock them out if rent was overdue, triggering strong dissatisfaction among tenants regarding personal privacy and user experience.
2026-08-18
On August 18, 2026, Taojia Decoration Company in Leping, Jiangxi suffered a business collapse. Multiple homeowners who had paid decoration fees gathered in front of the company to defend their rights, demanding refunds of the decoration fees.
2026-08-09
On August 9, 2026, a consumer in Chengdu, Sichuan reported that a gold bar bought at a China Construction Bank branch was found to actually be made of copper when it was sent to a gold shop for processing. The person involved immediately called the police, and the police have intervened in the investigation.
2026-08-04
Affected villagers posted stating that the flood was a man-made accident, and all residents of Liulan Village refused to sign, demanding an explanation from higher authorities.
2026-08-04
HIMA issued a statement saying it had monitored more than 56,000 pieces of information related to Zhuzhiliao, with 171 actual complaints and 144 items taken down by the platform, sparking further public attention and a surge in traffic.
2026-08
In August 2026, the Hailegeao Parent-Child Park at Beihu Wuyue Plaza in Changchun, Jilin suddenly closed down, and many parents holding prepaid memberships gathered at the mall to defend their rights and demand refunds.
2026-07-02
On July 2, 2026, a bamboo raft in the waters off Houjiang, Nan'ao County, Shantou, Guangdong was capsized after being struck by an iron vessel, killing one person, and the vessel responsible fled the scene. Recently, the family took to the internet to report that no case had been filed long after the incident and that dock surveillance footage had been overwritten, publicly seeking help to defend their rights.
2026-06-29
In Liaoning Yingkou, Juxiaohua and Yikoudai platform users clashed physically during a rights defense event, with some rights defenders forcibly taken away by the police.
2026-06-26
On June 26, 2026, a consumer exposed through a video that multiple Whisper sanitary pads, a P&G brand purchased from the official Taobao flagship store, had obvious yellow-brown stains on their surfaces; when contacted, P&G customer service was unable to explain the cause of the stains and did not acknowledge a quality problem.
2026-06-17
At the Shenzhen import and export trade fair, due to a scarce turnout of buyers and suspicions of hiring fake foreigners to pad attendance, hundreds of exhibitors staged a collective protest demanding refunds of tens of thousands of yuan in exhibition fees, while a large contingent of SWAT police confronted and suppressed them at the scene.
2026-06-17
On June 17, 2026, an exhibitor at a foreign trade fair in Shenzhen discovered that the organizer had hired a large number of foreign students to pose as fake buyers to create an illusion of prosperity. A mass rights-defense action broke out on site, with exhibitors surrounding the organizer to demand refunds of booth fees, and SWAT police arriving to maintain order.
2026-06-12
On June 12, 2026, the Gaizhou City Public Security Bureau in Liaoning formally returned 2,859.2 grams of gold products seized nearly 30 years ago to Dalian man Pan Yongjia and reached a settlement, with the party withdrawing his state compensation application.
2026-06-12
On June 12, 2026, dozens of Lolita clothing consumers who fell victim to a pre-sale deposit scam went to Jinzhong, Shanxi, to file a report with the assistance of an anti-fraud team, only to be told verbally by police that the case would not be accepted and to be refused a written decision.
2026-06-08
On June 8, 2026, in Qitaihe, Heilongjiang, a candidate ranked first in a public institution exam but was illegally replaced. After the person involved continued to defend her rights and appeal, local officials directly issued an announcement canceling the entire recruitment position in question.
Location: Qitaihe, Heilongjiang ·
Importance III ·
Verification: Reported ·
View causal chain →
2026-06-06
On June 6, 2026, more than 300 franchisees of Gemei Appliances in Hefei, Anhui went to the company's headquarters to collectively defend their rights, reporting that they had still not received the agreed-upon goods long after investing their money, and demanding that the company account for the whereabouts of the goods and refund their payments.
2026-06
On June 16, 2026, an anti-counterfeiting blogger released an authoritative third-party national standard test report confirming that a Decathlon jacket purchased through Pinduoduo's 10 Billion Subsidy channel was counterfeit, and disclosed the source of the fake goods.
2026-05-07
A Mr. Fan in Jilin discovered that 88 liters of gasoline had been pumped into his 75-liter fuel tank at a PetroChina gas station. Gas station staff subsequently visited his home and attempted to settle the matter privately with 10,000 yuan in cash, which was refused.
2026-05
A Wuhan man found a Xiaomi Auto recruitment posting on BOSS Zhipin, traveled to Xiangyang for an interview, and was charged accommodation, bedding, and cleaning fees by an intermediary, only to discover that the position did not exist and that he had been blocked by the other party.
2026-03-15
On March 15, 2026, at the Guangzhou 315 Problem Car Show, several AITO (Wenjie) staff members used a huge rain tarp in front of the exhibition booth of car owners seeking redress to forcibly cover up the faulty vehicle logo and protest slogans, drawing onlookers' mockery.
2026-01-21
After returning to her hometown in Guizhou, Xiao Wei (online name "Xiao Wei is not Xiao Wei"), a mainland spouse deported from Taiwan, has been actively defending the rights of local residents, live-streaming to denounce local government extravagance, and publicly challenging the local village committee to a debate in her live-stream.
2026-01-06
Host Liu Wen once spoke up for food delivery couriers and questioned Meituan's high commission rates. On January 6, she posted a video stating that her consumer fraud rights defense failed to receive compensation; instead, she was ruled as defaming, with the court issuing a prejudgment and sentencing her to apologize for one month and pay 500,000 RMB without her knowledge.
2024-11
An AITO owner in Guangzhou produced an inspection report claiming the vehicle's brakes failed, after which Seres filed a police report and pursued legal action.
2024-05
Outside an ONVO store in Zhengzhou, AITO owners unfurled banners claiming they waited 100 days for their cars and that after 60 days of driving the vehicle had already become an old model, while also criticizing after-sales service and the car-buying experience.
2023-11
While Fujian Zhangzhou consumer Ying Jie was waiting for his Mate60 to arrive, the store required him to buy accessories worth more than 200 yuan as a bundle.
2023-11
After the salesperson said there would be no model refresh in the near future, Beijing car owner Xiao Tang purchased the AITO M7 four-wheel-drive intelligent driving edition in November 2023, at a landed price of nearly 300,000 yuan, and waited nearly four months for delivery.
2023
According to reports, Mr. Wu from Zhuzhou, Hunan, was promised a free mobile phone by a salesperson after staying on a network plan for three years. A few days later, he received a text message confirming a successful loan application. The contract showed a new consumer loan of 1,950 yuan under his name, to be repaid in 36 installments.
2008-07-03
After the Yang Jia case occurred, artist Ai Weiwei published a series of posts on his blog, pressing questions about the details of Yang Jia's case, the circumstances of his mother being committed to a psychiatric hospital, and the violations of procedure during the trial; his blog at one point became a gathering point for online public opinion. After that, he spoke out for Yang Jia multiple times.
2002
Ms. Ma Yongtian won a lawsuit regarding her factory being robbed in 2002 and obtained a court judgment.