Wolde Smart Power Strip Outage Kills Marine Fish, Customer Service Refuses Compensation and Tells Customer to Sue

Date2026.10.12

LocationShandong

Fact statusReported

Importance II ●●●●●

Verification Reported · 1 Sources

On October 12, according to Cover News, an aquarium hobbyist in Shandong said that a power outage caused by a Wolde smart power strip killed all the marine fish in the tank, with losses exceeding 20,000 yuan. Customer service was only willing to send a replacement socket, saying "if you don't accept it, go sue."

Evidence EVIDENCE

Sources 1 · Archived 0

SourceTypeReliabilityLink

李老师不是你老师

2026-10-13 00:38 · 山东鱼友购买的沃尔达智能插排断电导致整缸海鱼死亡，损失超两万元，客服仅愿补发插座并称不接受就去起诉，此前官方曾将故障归因于黑客攻击。

First-hand ●●●●●

Original

Context CONTEXT

Cause

Original event Wu Yanzu criticizes GT China for not acknowledging rescue mistakes and taking responsibility

2026.09 ·Reported ·Importance III ·Shanghai, China

Original event Wolda Aquarium Smart Power Strip Suspected of Hacker Attack Causing Mass Power Outage, Users Complain Fish Died

10.07 ·Reported ·Importance II ·China

This event Wolde Smart Power Strip Outage Kills Marine Fish, Customer Service Refuses Compensation and Tells Customer to Sue 2026.10.12 · Reported

Effect Not recorded yet

Coverage of this event COVERAGE

Sayings · 2026-10-13 00:31 A Shandong fish hobbyist's Wolde smart power strip lost power, killing all the fish in the tank, with losses exceeding 20,000 yuan; customer service only offered to resend the socket and said if they didn't accept it, go sue. Previously, the company had attributed the malfunction to a hacker attack.

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