Hair Found in Ice Cream at Venchi Store in Shanghai; Merchant Offered 1,000 Yuan Settlement in Exchange for a Confidentiality Agreement

Recently, a netizen found a hair in their ice cream while dining at the Italian gelato shop Venchi in Shanghai's IAPM mall. The merchant agreed to a refund and paid a settlement of 1000 yuan, on the condition that a confidentiality agreement be signed; if the information is disclosed, the consumer must compensate the merchant 1 million yuan.

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李老师不是你老师

2026-10-01 06:16 · 近日，上海环贸IAPM的意大利冰淇淋店Venchi被曝吃出头发，商家愿退款并给1000元和解金，但要求签保密协议，泄露须赔100万。

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This event Hair Found in Ice Cream at Venchi Store in Shanghai; Merchant Offered 1,000 Yuan Settlement in Exchange for a Confidentiality Agreement 2026.10.01 · Reported

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Sayings · 2026-10-01 06:01 Recently, the Italian gelato shop Venchi at Shanghai's IAPM mall was reported to have served hair in its ice cream. The merchant was willing to refund the money and pay 1,000 yuan in settlement money, but required signing a confidentiality agreement, with a penalty of 1 million yuan for any disclosure.

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