Hair Found in Ice Cream at Venchi Store in Shanghai; Merchant Offered 1,000 Yuan Settlement in Exchange for a Confidentiality Agreement
Recently, a netizen found a hair in their ice cream while dining at the Italian gelato shop Venchi in Shanghai's IAPM mall. The merchant agreed to a refund and paid a settlement of 1000 yuan, on the condition that a confidentiality agreement be signed; if the information is disclosed, the consumer must compensate the merchant 1 million yuan.