On the evening of October 19, YTO Express issued an apology, denying claims such as that inquiries result in penalties, saying that its outlet had relayed incorrect information, leading the courier to mistakenly believe he faced a fine; it said only one work-order overtime assessment of 20 yuan was generated, and that the courier involved had been transferred out of his original service area.
Evidence EVIDENCE
Sources 1 · Archived 0
SourceTypeReliabilityLink
李老师不是你老师
2026-10-20 04:47 · 杭州孕妇按圆通要求取消订单反遭快递员上门质问，被诊断先兆流产，圆通19日致歉并否认咨询即处罚。
First-hand
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Context CONTEXT
Cause
10.09
·Reported
·Importance II
·Hangzhou
This event
YTO Express apologizes over incident in which a pregnant woman was confronted at her door by a courier, denying that inquiries lead to punishment
2026.10.19 · Reported
Effect
Not recorded yet
Coverage of this event COVERAGE