On November 10, a netizen posted that they had a dispute with a JD.com courier in the Dalian Development Zone. Six months later, during the Qingming Festival, they received funeral items ordered and sent by the courier. After reporting it to the police, the courier continued to send threatening text messages. JD.com customer service asked for understanding, citing the courier's family difficulties, and the courier was only suspended for training and continued to deliver packages.