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Netizen Posts Video Coining “Grievance Products,” Prompting Bullet Comments to Name Companies

10.06 ·Reported ·Importance II ·Sources 1 ·China

On October 6, a netizen posted a video claiming that a new term, “grievance products,” emerged in 2026, referring to cases where product quality and service drop sharply once frontline employees’ treatment has been exploited to the limit. Bullet comments flooded with company names such as BYD, Chery, and China Eastern Airlines, and many people in the comments section revealed that they had previously mixed contaminants into products at restaurants or factories, or deliberately slacked off.

China Eastern Airlines reports on flight attendant kneeling incident and files police report over passenger's disruptive behavior

10.03 ·Reported ·Importance III ·Sources 1 ·Shanghai

On October 3, China Eastern Airlines issued a "Situation Report," stating that after investigation and verification, the relevant behavior of passenger Ou was suspected of disrupting order aboard a civil aircraft, seriously infringing on the personal dignity and work-related rights and interests of employees, and that the company had formally reported the case to the public security authorities and was cooperating with the investigation and evidence collection.

China Eastern Airlines flight attendant forced to kneel after brushing against male passenger's elbow, incident trends on Weibo

09.29 ·Reported ·Importance II ·Sources 1 ·Dalian

On the evening of September 28, on a flight from Hefei to Dalian, a China Eastern Airlines flight attendant was forced to kneel two or three times after accidentally brushing against a male passenger's elbow, yet she was still not forgiven. After the video was released, it trended on Weibo on the 29th. Multiple media outlets contacted China Eastern Airlines but did not receive a definitive response.

Blogger Criticizes C919 as the Worst Flight Experience

2025.08 ·Reported ·Importance II ·Sources 1 ·Shanghai

On September 5, a blogger posted a video claiming that the domestically produced C919 offered the worst flight experience they had ever had. The video was filmed in late August 2025 on China Eastern Airlines flight MU9199 from Shanghai Hongqiao to Guangzhou. The blogger stated that dizziness occurred shortly after takeoff and noted that for ordinary passengers, comfort is ultimately what matters most.

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