China Eastern Airlines · Full chronicle and history

On October 6, a netizen posted a video claiming that a new term, “grievance products,” emerged in 2026, referring to cases where product quality and service drop sharply once frontline employees’ treatment has been exploited to the limit. Bullet comments flooded with company names such as BYD, Chery, and China Eastern Airlines, and many people in the comments section revealed that they had previously mixed contaminants into products at restaurants or factories, or deliberately slacked off.

On October 3, China Eastern Airlines issued a "Situation Report," stating that after investigation and verification, the relevant behavior of passenger Ou was suspected of disrupting order aboard a civil aircraft, seriously infringing on the personal dignity and work-related rights and interests of employees, and that the company had formally reported the case to the public security authorities and was cooperating with the investigation and evidence collection.

On the evening of September 28, on a flight from Hefei to Dalian, a China Eastern Airlines flight attendant was forced to kneel two or three times after accidentally brushing against a male passenger's elbow, yet she was still not forgiven. After the video was released, it trended on Weibo on the 29th. Multiple media outlets contacted China Eastern Airlines but did not receive a definitive response.

In the first 8 months of 2026, only 10 C919s were delivered. China Eastern Airlines has lowered its introduction plan for the next three years, exposing supply chain dependency issues.

On September 1, 2026, Nikkei Asia reported that in the second quarter of 2026, China's three major state-owned airlines — Air China, China Southern Airlines and China Eastern Airlines — posted prominent losses amid rising oil prices and exchange rate fluctuations because they had done almost no jet fuel hedging.

On the fourth anniversary of the China Eastern Airlines Flight MU5735 crash on March 21, former pilot Liu Wei published a statement saying that the cause of death of the 132 souls remains unknown to this day, and that the authorities block the public from seeking the truth on the grounds of "for everyone's own good."

On September 5, a blogger posted a video claiming that the domestically produced C919 offered the worst flight experience they had ever had. The video was filmed in late August 2025 on China Eastern Airlines flight MU9199 from Shanghai Hongqiao to Guangzhou. The blogger stated that dizziness occurred shortly after takeoff and noted that for ordinary passengers, comfort is ultimately what matters most.

A China Eastern Airlines passenger aircraft crashed.