Netizen Posts Video Coining “Grievance Products,” Prompting Bullet Comments to Name Companies

On October 6, a netizen posted a video claiming that a new term, “grievance products,” emerged in 2026, referring to cases where product quality and service drop sharply once frontline employees’ treatment has been exploited to the limit. Bullet comments flooded with company names such as BYD, Chery, and China Eastern Airlines, and many people in the comments section revealed that they had previously mixed contaminants into products at restaurants or factories, or deliberately slacked off.