On November 6, because the promised payment plan was not fulfilled, a large number of cardholders gathered in front of Huanle Aijia to protest, accusing Chairman Wang Haizhou of "not keeping his word" and shouting "refund the money." A large number of police gathered at the scene to maintain stability.
October 27, follow-up on the illegal fundraising incident involving the "Tianzhongxing Card" at Huanle Aijia Supermarket in Zhumadian, Henan: stores are deserted, shelves are basically cleared, and multiple depositors seeking rights defense chased and attempted to intercept the person-in-charge Wang Haizhou, shouting demands for the immediate repayment of their hard-earned money.
On September 18, a large number of depositors in Zhumadian, Henan Province, gathered in the rain outside the municipal petition office to defend their rights, after the company chairman Wang Haizhou failed to fulfill his promise to distribute living expenses before the Mid-Autumn Festival and National Day holidays. They chanted slogans demanding to "see the mayor" and called for government intervention to resolve the issue.
On September 14, customers at the Huanle Aijia Supermarket in Zhumadian, Henan, protested over restrictions on the use of stored-value cards. Chairman Wang Haizhou appeared on-site, promising that the company's assets were sufficient to cover its debts and pledging to announce a solution by November 6.
On September 14, more than 100 employees and fund contributors at Aijia Supermarket in Zhumadian, Henan, surrounded chairman Wang Haizhou to demand the return of their money, and clashed with police at the scene. The company had long encouraged employees to deposit their wages and savings into the so-called Tianzhong card; an economic crisis broke out in August, several supermarkets closed and cash withdrawals were suspended.
On September 14, Wang Haizhou, Chairman of Huanle Aijia, appeared on-site and wrote a letter of guarantee, stating that the company's assets far exceed its debts and promising to release a repayment plan by November 6.