反贼网
Machine translation · the Chinese original is authoritative · View original
Chronicle / 2026 / China / E-8zpycp

Honor Phone's Default 'Magic Pictorial' Lock Screen Ads Block 120 Call, Delaying Treatment and Causing Myocardial Infarction Patient's Death

Date2026.09.11
LocationChina
Fact statusDisputed
Importance III
Verification Disputed · 5 Sources

In early September 2026, a netizen in Shandong reported that their mother suffered a sudden, critical acute myocardial infarction. While panicking, the father, who suffers from cerebral infarction, used an Honor phone to call the 120 emergency hotline. Due to accidentally triggering the system's default full-screen commercial ad 'Magic Pictorial' by swiping up on the lock screen, and because the close button was hidden and he could not quickly return to the dial pad, the golden window for medical rescue was delayed, and the mother unfortunately passed away. After the incident was exposed, it sparked strong condemnation across the internet regarding mobile phone advertisements blocking life-saving channels and flaws in age-friendly designs. [Follow-up · September 11, 2026] On the evening of September 11, the party involved in the Honor 'Magic Pictorial' incident posted a clarification and apology, stating that the father's failure to connect the emergency call during his cerebral infarction episode was a misunderstanding and had nothing to do with the Honor phone. Honor expressed condolences for the death of the party's mother, but accused the false post of causing brand damage, stating that "out of humanitarian care, no further action will be pursued," which triggered netizens' doubts about the embedding of 'Magic Pictorial' and the official attitude. [Follow-up · September 12, 2026] On September 12, the Weibo account of the involved party, Mr. Zhang, showed that it had been deactivated, all content on Xiaohongshu (RedNote) was cleared, and only the report by Jiemian News was retained.

Supplementary Details from Public Reports ENRICHED
### 起因
当事人家中母亲凌晨突发急性心梗,父亲急需拨打120求救,但因对智能手机复杂交互不熟悉且自身患有手部疾病,在应急时刻难以应对意外弹窗。

### 经过
父亲拿起荣耀手机点亮屏幕后,上滑时不慎触发了MagicOS内置的“魔法画报”功能,屏幕瞬间被全屏商业营销画报占据。由于退出跳过按钮字体极小且藏于角落,父亲多次尝试退出均未成功,被迫外出敲门求助邻居,整个过程额外延误了5至10分钟,错过心梗黄金救援时间,导致送医后抢救无效身亡。

### 各方说法
家属向荣耀官方提出公开道歉、下架魔法画报功能及赔偿要求;荣耀客服初期表示无法满足要求仅作建议记录;广大网民与法律专家强烈谴责手机厂商将商业利益凌驾于公民生命安全之上,呼吁工信部强制禁止系统级锁屏广告。

### 处理结果与后续
受舆论持续发酵影响,荣耀官方紧急联系家属进行协商并限制了社媒评论权限;多地消协与技术博主公开发布教程,指导公众尤其是老年人家庭如何强制关闭系统营销弹窗。
Evidence EVIDENCE
Sources 5 · Archived 0
SourceTypeReliabilityLink
李老师不是你老师
2026-09-11 03:07 · 近日,一网友称其母亲突发心梗,父亲因荣耀手机急救拨号界面弹出广告无法关闭,导致母亲错失抢救时机身亡。
First-hand
新唐人电视台:山东女突发心梗因手机广告错过最佳抢救时间
2026-09-11 07:13 · 山东一男生称,他母亲突发心梗,父亲打急救电话,但是由于手机开屏广告阻挡
Web Source
李老师不是你老师
2026-09-11 09:32 · 9月10日,有网友发帖称其母亲突发心梗时,父亲用荣耀手机拨打120因误触锁屏广告且无法关闭而延误救治,导致母亲不幸离世。
First-hand
李老师不是你老师
2026-09-12 03:24 · 9月11日晚,荣耀“魔法画报”事件当事人发文澄清并致歉,称其父脑梗发作时未能拨通求救电话系误解,与荣耀手机无关
Media
李老师不是你老师
2026-09-12 08:39 · 9月12日,当事人张先生的微博账号显示已注销,小红书所有内容遭到清空,仅保留界面新闻的报道。
Media
Context CONTEXT
Cause Not recorded yet
This event Honor Phone's Default 'Magic Pictorial' Lock Screen Ads Block 120 Call, Delaying Treatment and Causing Myocardial Infarction Patient's Death 2026.09.11 · Disputed
Effect Not recorded yet
Coverage of this event COVERAGE
Report
Related topics
Glorygeneral
Were you there? Submit photos or video over Tor — all shooting-device metadata is stripped by this site before upload. Submit anonymously