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Netizen's cross-border remittance triggers ICBC anti-fraud payment freeze, police contact father

11.05 ·Reported ·Importance II ·Sources 1 ·China

On November 5, a netizen posted that when making a cross-border remittance to an account under their own name, it triggered the Industrial and Commercial Bank of China's anti-fraud risk control, resulting in a payment freeze. Handling the unfreezing and remittance offline encountered obstacles. Because they did not answer the anti-fraud phone call, the local police station contacted their father to remind them to answer. Another netizen reported that transferring funds from their card to Alipay was also frozen.

Netizen's phone service suspended by anti-fraud system after call with friend, accused of discussing sensitive words

10.27 ·Reported ·Importance II ·Sources 1 ·China

Recently a netizen posted that after a phone call with a friend they received a service suspension notice, and the anti-fraud center also called their friend to warn them to be careful with that number. Staff said they may have discussed sensitive words, and that the number had been flagged as impersonating a police officer; after applying to have it lifted, service was still not restored.

Qingdao University of Science and Technology Anti-Fraud Lecture Claims Using Illegal VPNs to Access Overseas Websites Is Illegal

10.27 ·Reported ·Importance II ·Sources 1 ·Qingdao

On October 27, Qingdao University of Science and Technology held an "Anti-Fraud Lecture on Campus," listing circumventing the Great Firewall as one of its three core topics. Qu Yuanyuan, a police officer from the Jinjialing Police Station stationed at the university, stated that using an illegal VPN to access overseas websites is not a matter of personal freedom, but an illegal act that endangers network security. The university's official website disclosed this on October 29.

Jiangsu User’s Phone Service Suspended by Anti-Fraud System for Not Answering Calls from Strangers

10.16 ·Reported ·Importance II ·Sources 1 ·Jiangsu

On October 16, a netizen in Jiangsu posted that their telecom SIM card, for which they had been paying fees normally, was flagged as a risky number and had its calling and internet services suspended by the anti-fraud risk-control system, because they were in the habit of not answering calls from strangers. As a result, they could not pay for ride-hailing trips, and a large number of netizens in the comments section shared similar experiences.

Netizen Complains That CCB Card Was Blocked Within a Minute of Receiving a Family Transfer During the National Day Holiday

10.03 ·Reported ·Importance II ·Sources 1 ·China

On October 3, a netizen posted that after receiving a transfer from family during the National Day holiday, their China Construction Bank card was blocked less than one minute after the money was credited. Calling customer service and the anti-fraud center did not resolve the issue; customer service only said they would have to wait 3 working days. Many people in the comments shared similar experiences of having their accounts flagged by risk controls.

Suspected Bank Employee Reveals Internal Script Banning Words Related to Gambling and Fraud

10.03 ·Reported ·Importance II ·Sources 1 ·China

In the comments section of a netizen's post complaining about their bank card being flagged for risk control, someone suspected to be a bank employee revealed that internal scripts require that words such as gambling and fraud, anti-fraud center, bank-police coordination, and reporting to the police must not be used when communicating with customers.

Fujian Netizen's Bank Cards Frozen by CMB Under Pretext of Anti-Fraud After Purchasing iPhone in Hong Kong

09.25 ·Reported ·Importance II ·Sources 1 ·Hong Kong

On September 25, a netizen from Fujian posted that after traveling to Hong Kong to purchase an iPhone on the official Apple website, they received an SMS from China Merchants Bank (CMB). The message stated that, following instructions from the police and in accordance with the Anti-Telecom and Online Fraud Law, temporary protective measures had been taken on all bank cards under their name, suspending both counter and non-counter services. The netizen claimed they only used credit cards and Alipay while in Hong Kong, with the rest being cash transactions.

Student studying in the US says mother's remittance of living expenses was blocked by anti-fraud risk control, appeal unresolved for over a month

09.22 ·Reported ·Importance II ·Sources 1 ·United States

On September 22, a netizen studying in the US posted that his mother's cross-border remittance of living expenses was intercepted by the bank according to the "Anti‑Telecom Network Fraud Law" and the anti‑fraud center's requirements, with transaction failure code 10036784. He had returned to China to deal with the bank, but after more than a month it remains unresolved; because the living expenses have not arrived, he cannot pay the rent and faces moving out of the apartment.

Report: A Citizen of Leiyang, Hunan, Flagged in Fraud-Risk Warning and Barred from Leaving the Country After Traveling to Southeast Asia

08.27 ·Hearsay ·Importance II ·Sources 1 ·Hengyang, Hunan

On August 27, 2026, a citizen registered in Leiyang, Hunan, reported that after merely taking a normal trip to Southeast Asia, they were labeled as fraud-risk by the local anti-fraud center and barred from leaving the country without any case being filed; appealing requires submitting a large amount of overseas documents.

A Zhejiang Account Holder Asked to Provide Additional Proof of Mother-Son Relationship to Close an Account at ICBC

08.16 ·Reported ·Importance II ·Sources 1 ·Zhejiang

On August 16, 2026, a Zhejiang netizen went to the Industrial and Commercial Bank of China to close an account, bringing a death certificate, a cremation certificate, and a household register. Because the bank did not accept the household register and government service app documents, they were asked to go to the police station to obtain a new certificate bearing an official seal.

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