On November 6, at the 2026 Mobile Network Conference held in Guangzhou, China Mobile showcased an "anti-fraud call" technical solution. By identifying high-risk keywords such as "transfer" and "account," the system triggers alerts and inserts anti-fraud audio. The feature requires users to manually enable it, sparking concerns over call privacy and freedom of communication.
On September 29, a netizen posted a video saying that their family's China Mobile account was charged overage data fees of 480.89 yuan, 540 yuan and 150 yuan in July, August and September respectively, totaling over 1,200 yuan. Customer service only agreed to refund half; the blogger has filed a formal appeal demanding a full refund, and the video has drawn widespread support from netizens.
From September 18 to 19, several netizens in the comments section described similar experiences, involving late-night service suspensions, customer service claiming they had no authority to handle the issue, and delays of two months without resolution, affecting China Mobile and China Unicom users.
On September 18, a netizen posted a screenshot of a text message on Xiaohongshu, saying that at 23:30 they received a notice from China Mobile requiring them to go to a service hall within 10 minutes to redo real-name verification, otherwise their phone number would be subject to temporary protective restrictions; the phone was subsequently suspended.
Anhui University plans to build a campus network system for analyzing and controlling politically sensitive network behavior, with China Mobile winning the bid for construction at a cost of 868,000 yuan. The system aims to detect, alert, asynchronously audit, and trace politically sensitive information and activities like "wall-climbing." It is scheduled for acceptance and use by the end of 2026.
On September 1, 2026, a stabbing incident occurred at a China Mobile franchise store in Yulin, Guangxi. Multiple police officers used equipment to subdue the assailant at the scene.
The House Select Committee on the CCP released a report stating that US subsidiaries of China Telecom, China Mobile, and China Unicom remain embedded in US internet infrastructure and are linked to nearly 109,000 suspicious routing anomaly events.
Recently, a blogger on Douyin used official reports as source material to expose insiders and connected personnel at China Mobile, China Telecom, China Unicom and China Broadcasting Network who illegally issued SIM cards and became the hidden hands behind telecom fraud. The video was reported and taken down by the carriers on the grounds of reputation infringement.
The US Federal Communications Commission rejected China Mobile International Limited's application to operate in the United States, citing concerns that China Mobile is susceptible to exploitation, influence, and control by the CCP.