On the morning of September 30, Qingquange Bun Shop released an apology video, admitting lax oversight and managerial dereliction of duty, announcing a suspension of business, and carrying out comprehensive cleaning and disinfection of the worktops, kitchen utensils, walls, and floors.
On September 30, the Kaifu District Market Supervision Bureau in Changsha announced that it had issued a "Notice of Rectification" to the Qingquange store involved, ordering an immediate suspension of operations for rectification and stating that it would continue to follow up on the progress.
On the evening of September 29, a netizen posted a video showing a staff member at the Qingquange bun shop in Changsha, Hunan, clipping their toenails on the food preparation counter, with slippers placed on the countertop and steamers piled up nearby.