Shuizhichou Raises Platform Service Fee to 8%
On September 18, media reports indicated that the crowdfunding platform Shuizhichou increased its platform service fee from 6% to 8% starting August 15. Patient families reported that hefty service fees and channel fees were deducted upon withdrawal. Shuizhichou customer service responded that the price hike was intended to provide higher quality services, which triggered public skepticism regarding its commercial nature versus its charitable positioning.