In September 2026, consumers reported that the WeChat mini program of the State Post Bureau's postal industry complaint platform has still not been fully developed since its system was shut down for an upgrade at the end of 2024, nearly a year later, causing inconvenience for filing complaints about express delivery services.
On August 10, 2026, the official website of the State Post Bureau published an administrative penalty decision. J&T Express Co., Ltd. was fined 70,000 yuan in accordance with the law for failing to fulfill its unified security management responsibilities as required.
On August 4, 2026, the State Post Bureau issued an official notice stating that, because a series of production safety accidents had occurred at franchise-operated enterprises and safety hazards repeatedly persisted, the headquarters of STO Express was formally placed under investigation for failing to implement unified safety responsibilities.