Taiwanese vlogger posts video complaining about mainland SIM card being suspended for no reason and customer service passing the buck

On November 9, a Taiwanese vlogger posted a video claiming that their mobile phone card, registered in Chongqing, was suspended for no reason. When they contacted customer service in Xiamen to have it unblocked, they were told they must go to a Chongqing service hall to handle it, and questioned the customer service for reading from a script and passing the buck.